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©2024 - and are owned and operated by FSBU, LLC.  |  Contact Us Contact Options


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Customer Support
PO Box 2782
Huntersville, NC 28070


1-800-661-2836 ext. 300
 |  Code of Ethics
 |  Terms and Conditions Membership Terms

Membership Renewal and Cancellation

Membership fees are non-refundable. You may select either annual, quarterly or monthly membership subscriptions. Quarterly and Monthly subscriptions with automatically bill at the frequency selected at the time of signup. You will receive an invoice via email when your credit card being charged for the membership fee. All cancellations must be made five (5) business days prior to the charge date of your next billing cycle to take effect before your card is charged.

Members who select the discounted yearly plan will be contacted prior to the renewal date to confirm renewal and billing information. Yearly memberships will not be automatically charged to your credit card until you confirm this information.

Rating and Testimonial Policy

Users who employ the services of subscription members will be encouraged to submit ratings and testimonials of the contractor's performance. does not verify the authenticity of each rating and testimonial before publishing it to the site, but does collect contact information from the submitters in an attempt to reduce fraudulent testimonials. Users shoudl be careful to only post accurate statements abou their experience with the contractor, as slander laws are designed to protect people/companys from testimonial misuse.

Members will receive a copy of each rating and testimonial that is submitted and will have the right to add their own comments to any review posted about them. will not edit testimonials in any way other than to correct spelling mistakes and blatant grammatical errors. reserves the right to remove testimonials that include foul or vulgar language. Notwithstanding, reserves the right to add, change or remove testimonials at any time. is not responsible for the contents of testimonials posted to any member's profile.

Privacy Policy for Members is committed to protecting your privacy. Member data collected is for the purpose of matching users with contractors. We will not sell, trade or rent your personal information to a third party without your permission. WE may send you offers thourgh email or otherwise which we deem relevant to your specific trade(s).

In the course of your Membership, you expressly consent to being contacted by us in order to provide the services set forth on our site, to service your account, to address matters pertaining to your account, or for other purposes related to our business. does not control the privacy policy of third parties who batch or transfer information to our service. A third party may have a privacy policy that is different from that of In these instances, data that you submit to our service via a thrid party may be shared by that party. may provide marketing statistics to reputable third parties without disclosing contact information or personally identifying information. collects information through the use of cookies to determine the effectiveness of our site and to enhance your experience with us.

If you have concerns about our privacy pratices, please contact us at:

Privacy Administrator PO Box 2782 Huntersville, NC 28070 Waiver of Liability

 |  User Agreement
User Agreement Waiver of Liability

When you search the directory, you will be provided with an oline list of contractors in your area, if any, who may be interested in working on your project. Similarly, when you submit your project details and provide your contact informatin, will attempt to locate suitable contractors in your area, who will contact you directly. However, we do not guarantee that we will be able to match your request with suitable contractors.

Although we attempt to verify the credentials of our Member contractors, we make no guarantees nor endorsements regarding the skills or the quality of the job that the contractor(s) may perform for you if you hire them. does not endorse or recommend the services of any particular contractor. It is entirely up to you to enter into a direct contract or otherwise reach agreement with a contractor, and we do not guarantee or warrant their performance on the job or the outcome or quality of the services performed.

The contractors affiliated with are not employees or agents of, nor is an agent of the contractors. does not perform, and is not responsible for any of the services requested by you in your project submission via your directory search.

When you enter into a contract with any contractor, your rights are governed by the terms of that contract and by applicable federal, state provincial, and local laws. Should you have a dispute with any contractor, you must address the dispute with the contractor, or the contractor's representatives directly.


Testimonial Policy

Homeowners who employ the services of contractors listed in the directory are encouraged to submit testimonials and ratings of the contractors' performeance. Only those who have hired a contractor can submit a testimonial and a rating for that contractor. makes no claim to verifying the authenticity of any testimonial before it is published to it's website. will not edit testimonials in any way other then to correct spelling mistakes and blatant grammatical errors. has the the discretion to remove testimonials that include foul language or vulgar language.

A copy of your testimonial(s) may be sent to the contractor you have reviewed. The contractor has the opportunity to post their rebuttal when receiving an unfavorable testimonial.

Homeowner's should be careful to only post accurate statements about their experience with their contractors, as slander laws are designed to protect people/companies from testimonial misuse.

A homeowner can post only one testimonial per contractor per job. although homeowners can edit their testimonial upon further reflection. All changes will be subject to the same review process as new testimonials.

 |  Privacy Policy
Privacy Policy complies with all United States , State and Federal Law. If you have registered not to be contacted via a particular medium (telephone, postal mail, or email) , we will update our records if you notify us to ensure that we do not contact you via these methods. provides a business service to our members. We process data on their behalf. The indiviual who owns and operates this website will only use your personal information for the purposes intended and as detailed in the Privacy Policy unless they have obtained your consent to use it for other purposes.

If you need to contact regarding your personal information or you require technical support, please write to the following address:

PO Box 2782
Huntersville, NC 28070 respects the privacy of every person who visits our member websites. This Privacy Policy outlines the information that will be collected on behalf of the owner of this website and how we will use that information. This Policy will also tel lyou how you can verify the accuracy of your personal information submitted to through our websites and how you can request that we delete or update your personal information.

We've developed our privacy policy from industry guidelines and standards, and local, national, and international laws and requirements. All privacy practices and methods described herin only apply insofar as permitted by the applicable standards, laws and requirements and as limited by the website you are visiting.

  • Data will be processed fairly and lawfully.
  • Collected for specified, specific and legitimate purposes and not futher processed in a way that is incompatible with those purposes.
  • The data collected must be adequate, relevant, and not excessive in relation to the purpose for which it is collected and/or futher processed. The collection of data must ensure that every reasonable step is made to provide that the data is accurate, able to be corrected/rectified, and where necessary kept up to date.
  • The person from whom we collect any data will have opportunity to have data corrected or deleted.
  • The data we collect will be kept in a form which permits identification of the person who provided the data for a period no longer than is necessary than for the purposes that the data was collected and/or further processed.
  • The owner of the website (the Data Controller) has agreed to comply with Data Protection legislation and required by the EC directive.
  • The owner of the website (the Data Controller) has agreed to comply with Distance Selling legislation and all applicable laws and regulations.

In addition to the privacy commitments outlined below, and FSBU, LLC comply with your country's privacy regulations. Thanks for placing your trust in



  1. Personal Information

    The primary goal of (Data Processor) in collecting personal information from you (Data Subject) on behalf of the owner of the website (Data Controller) is to assist our members in providing you with the products and information that you request from our members. Personal information also allows us to provide the information, services and products that you have requested from our members. Personal information received from you online will only be used by the website owner to which you submitted your information, except as where and FSBU, LLC is otherwise required by law or as the owner of the website discloses to you when the information is collected. When you visit this website we will not collect any personal information about you (including but not limited to your name, address, telephone number, and email address) unless you provide it to the owner of the website voluntarily.

  2. Aggregate and Statistical Data may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit many of our web pages. For instance, when you visit one of our websites, our webserver will automatically recognize some nonpersonal information, including, but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g. Netscape, Internet Explorer), the type of operating system you are using (e.g. Windows 2000 or Macintosh OS), and the domain name and address of your internet service provider. Our cookies and web log information collects any personal information. They do not contain per personal information such as your name or email address. In some cases the owner of the website may also collect information about you that you voluntarily submit and which is not personal, such as general statistical information like age, gender, household size, zip/postal code, preferences and interests. does not require visitors to our websites to provide personal information in order to obtain access to any of our sites. collects personal information (including but not limited to your name, address, telephone number, and email address) from our visitors on behalf of the owner of the website only on a voluntary basis.

    You are in control of the personal information you provide to and the owner of the website. You can:

    -Request a copy of your personal information
    -Request that your personal information be corrected or updated
    -Request to be removed from our records

    To do this, please contact us at and will use every reasonable effort to fulfill your request.

  3. Consumer Services and Contact Information:

    If you provide our consumer service representatives with feedback on your experiences with our products/services or otherwise submit questions to our consumer service representatives or webmasters, you will be asked to supply personal information for our record keeping and follow-up. This information will not be disclosed without your permission unless require to do so by law.


  1. Personal Information

    The owner of the website may use your personal information to contact you. For example, the owner of the website may send you marketing or promotional materials including emails or other information; may respond to your comments or requests for information; or may contact you if neeed in the course of processing or shipping your order for products or services offered through our websites. The owner of the website may also enhance or merge personal information with data obtained from third parties for the same purposes.

    The owner of the website may also use personal information about you to improve their marketing and promotional efforts; to statistically analyze site usage; to improve their content and product offerings; and to customize their sites' content, layout and services. They may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as new services and promotions. We believe these uses allow the owner of the website to improve their site and better tailor it to meet their visitors' needs.

    The owner of the website may elect to occasionally send visitors who have opted-in emails describing new products, promotions or events. These services are optional and you may opt-out of these services completely, at any time. Please see our section of Choice for instructions on how to opt-out of email contact. We will only store your personal information for a reasonable period of time.

  2. Aggregate and Statistical Data uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, to identify popular features, and for other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website, or use our websites to commit any illegal act. We may shar web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.


How We May Share Information and the owner of the website will not share, trade or sell personal information of our visitors for use by any business without your consent. However, aggregated and statistical data from our visitors may be shared with our partners. The owner of the website and will share the information necessary to deliver products and services that you specifically request to receive but we will limit this information to only what is necessay and required to complete a transaction. Occasionally, the owner of the website and may share personal information from you (such as name, mailing addresses and email addresses) with vendors, contractors or partners of in connection with services that these individuals or entities perform for or with These vendors, contractors, or partners are restricted from using this data in any way other than to provide services for, and they may not share or resell this data. also reserve the right to share the information to respond to duly authorized information requests of governmental authorities or where required by law.

Data Transfers

Your personal information will generally be stored in our GutterNet databases, which are located in various cities within the United States. GutterNet data protection standards are the same, regardless of where your personal information is stored.


When you view one of our websites, we may collect some non personal information about you. The collection of this non personal information is done through the "cookie" technology. Neither our cookies nor web beacons nor web log information collects any personal information. When you view one of our websites we may store some information on your computer. This informatino will be in the form of a small text file, also called a "cookie". Cookies help us in many ways to make your visit to our website more secure and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to provide for the security of your session. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent. Our website requires that you accept cookies to order any products or information where personal information is being transmitted to ensure the securityj of the information in transit.


Our sites allow you to choose to receive or stop receiving communications from us. If you would like to be removed from the FSBU, LLC databases you enrolled in or prevent further use of your personal information, please click on the following link:

Children's Privacy believes that it's especially important to protect children's privacy online and encourages parents and guardians to spend time online with their children to participate and monito their internet activity. respects all applicable national and international children's privacy regulations. does note intend to collect personal information from children.

Data Security and Responsibility are committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Vendors, contractors, or partners of who have access to your personal information in connection with providing services for are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for We use secure connections on our websites to protect credit card information during its transmission.

Access to Your Information and Complaints

If you have submitted personal information to through a member website, or if someone else has submitted your personal information throught a website you can:

  1. Access, Correct, Update your Personal Information: will use reasonable efforts to supply you with the information you requested to access and to correct any factual inaccuracies in this information. Please contact .

  2. Complaints: is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy. Please send us your questions or comments regarding our privacy practices by using any of the methods listed below:
  3. By postal mail:

    PO Box 2782
    Huntersville, NC 28070

    By email:

    By telephone:


    Links To Other Sites

    In the event that a website contains links to other websites, is not responsible for the privacy practices or the content of such websites. We recommend you carefully read the privacy policies of each site you visit.